Frequently Asked Questions

Send us a quick message on WhatsApp or book a free 10-minute call. We'll ask about your household, care needs, and timeline, then shortlist matched candidates and handle everything after you choose — Work Permit, insurance, SIP, medical, and orientation. You'll know what to do next after one conversation.

Technically no, but DIY means you personally handle the EOP, Work Permit submission, MOM portal tracking, insurance, bond, medical, and SIP booking — while sourcing and screening candidates yourself. With Vibrant Employment, we do all of that, your consultant is one WhatsApp message away, and you get a replacement guarantee if the first match isn't right.

Transfer helpers already in Singapore can start in as little as 1–2 weeks. Overseas placements typically take 4–8 weeks. Either way, we handle 100% of the tracking, MOM updates, and document chasing — so you never have to guess where your application is in the pipeline.

A new helper has not worked in Singapore before and must attend the Settling-In Programme (SIP) after arrival. A transfer helper is already here, already familiar with Singapore life, and can often start within 1–2 weeks. In your consultation, we'll tell you honestly which option fits your household better — even if that means suggesting a transfer helper when most agencies would push a new one.